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Change from chipTAN to pushTAN

Changing your TAN procedure · Instructions

Change from chipTAN to pushTAN

Changing your TAN procedure · Instructions

Now switch to the pushTAN approval procedure – and follow these simple instructions. You can then use the pushTAN procedure immediately.

Before you get started

Before you get started:

Important: Please prepare everything you need for the setup. You will find all the essentials in the following section.
Tip: Start the setup process on your device and keep an eye on the instructions at the same time – preferably with a second device.

S-pushTAN-App

For your online banking, you need the S-pushTAN-App to approve orders securely and with ease. Download the latest version of the app for free – from the Apple App Store or Google Play Store.

chipTAN generator

To enable the switch from chipTAN to pushTAN, you need your chipTAN generator.

Sparkassen-Card (debit card) – card number

Please have your Sparkassen-Card (debit card) ready. You will be asked to enter your card number. You will find the number on the back.

Before you get started:

S-pushTAN-App

For your online banking, you need the S-pushTAN-App to approve orders securely and with ease. Download the latest version of the app for free – from the Apple App Store or Google Play Store.

chipTAN generator

To enable the switch from chipTAN to pushTAN, you need your chipTAN generator.

Sparkassen-Card (debit card) – card number

Please have your Sparkassen-Card (debit card) ready. You will be asked to enter your card number. You will find the number on the back.

Expand all Collapse all

Change the approval procedure

How to: Change approval procedure

Important: Make sure that you have already installed and opened the S-pushTAN-App and set a password to change the approval procedure.

You want to switch from the chipTAN procedure to the pushTAN approval procedure. The following instructions explain exactly what to do.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

How to: Change approval procedure

Important: Make sure that you have already installed and opened the S-pushTAN-App and set a password to change the approval procedure.

You want to switch from the chipTAN procedure to the pushTAN approval procedure. The following instructions explain exactly what to do.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

Find Tutorials in English

Do you need help with your online banking? Simply use our clear step-by-step instructions.

View Tutorial

And, good to know:

Set up the S-pushTAN-App for the first or again

Set up pushTAN · Instructions

You can use the S-pushTAN-App to approve orders in online banking securely and with ease. This is how you can set up the S-pushTAN-App for the first time or again.

Learn more

Set up the App Sparkasse

Setting up the App Sparkasse with pushTAN · Instructions

Keep an eye on your accounts and securely approve your orders in online banking. The instructions explain how to set up the App Sparkasse and the S-pushTAN-App step by step.

Finanzstatus in App Sparkasse Smartphone

Learn more

Online banking: Forgotten password/PIN

Forgotten access data · Instructions

Useful tip – If you have forgotten your access data (login name/identity verification ID or online banking PIN) for Sparkasse online banking or your access is blocked. Even if your S-pushTAN-App does not work.

Restore access data on PC and smartphone

Learn more

Can’t find what you’re looking for?

Looking for help with something else? The practical guides cover everything you need to know about online banking and our Sparkasse products.

Overview of all guides

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Die Sparkassen-Finanzgruppe gehört laut trendence Graduate Barometer zu den beliebtesten Arbeitgebern bundesweit.

Das Zertifikat DIN EN ISO 50001 ist der Nachweis, dass ein Unternehmen ein systematisches Energiemanagementsystem nach der internationalen Norm ISO 50001 implementiert hat, um Energieeffizienz, Energieeinsparungen und die Reduzierung von Treibhausgasemissionen zu verbessern.